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Mondial Assistance
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Help & Advice
The Benefits of Mondial Assistance
10-Day Preview
Anytime you purchase a travel insurance product, you have 10 days to review it and change your mind. As long as you haven’t traveled or filed a claim, we’ll return your money.
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If you have any questions about our products and services, or about your policy, please feel free to contact us anytime.
Phone:
1-888-489-3227
Email:
info@mondialUSA.com (general inquiries)
claimsinquiry@mondialUSA.com (claims inquiries)
General Contact Information
Mondial Assistance
2805 North Parham Road
Richmond, VA 23294
United States
Mondial Assistance Group prides itself on providing individuals and their families with assistance and travel insurance solutions to meet their specific needs. Insurance coverage is underwritten by BCS Insurance Company, rated “A-“ (Excellent) by A.M. Best Co., under BCS Form No. 52.201 or 52.401, or Jefferson Insurance Company, rated “A” (Excellent) by A.M. Best Co., under Jefferson Form No. 101-C-XX-01 or 101-P-XX-01, depending on the insured’s state. World Access Service Corp., a company of Mondial Assistance, is the licensed producer and administrator of this plan and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage because of the affiliation between World Access Service Corp. and Jefferson Insurance Company.
